
About us
aibGROUP Insurance provides Insurance solutions for New Zealanders at the work place or at home and has developed a reputation for being a well-known general insurance brokering company driven to achieving excellence within our fields of expertise. Our business is based around our people, our partners and the products and services we provide. Our history shows our clients become our partners as a result we take a very personal interest in ensuring our insurance broking services provides what our clients require to ensure they feel safe both at work and at home.
Our business approach and credibility is linked to our personal guarantee from the company directors and management whereby the aibGROUP will only be as successful as our clients. Our guarantee starts with the assurance that aibGROUP will only ever work for its client. This can be achieved because the company is big enough to have the respect of all the major insurers but local enough to ensure that total client focus in the home or at the business place.
Across your town or across the country the aibGROUP team consists only of experienced, well trained and committed people who live, work and play in your community. aibGROUP has offices in Wellington and Auckland while being affiliated to the national NZbrokers network and is a member of the Insurance Brokers Association of New Zealand (IBANZ).
Our people
Our People are industry professionals who understand the importance of strong industry knowledge and enjoying the work they perform. Developing client relationships and partnerships go with the territory and if they are not discussing insurance protection, you will find us down at our local sports grounds coaching, managing or supporting our junior teams.
aibGROUP staff know of the tradition and history aligned to the company and strive to maintain a founding legacy that puts our clients first. Get to know the aibGROUP team - they want to help protect you, your family, your business and your staff. And when the unexpected happens let them handle that also. In no particular order meet:

Joint Managing Director
Company founder and shareholder in 2002, 15 years total industry experience. Key responsibilities business management and senior account broker management. Family first is a key principal supported with a range of sporting interests across the likes of rugby, golf, cricket and personal fitness. Stimulated by a keen interest in local and national economic matters. (ANZIIF Senior Associate, QIB, AIIBA, BCA).
DDI: 978 7469
EMAIL: michael@aibgroup.co.nz
Registration No: FSP 10474

Joint Managing Director
Twenty years insurance industry experience, company director and shareholder since 2008. Key responsibilities being business management and senior account broker management. Strong family connection with wife and three sons, this typical Kiwi family loves sport, boating and exploring New Zealand. (ANZIIF Associate, QIB, BA Geography).
DDI: 978 7477
MOB: 021865544
EMAIL: matt@aibgroup.co.nz
Registration No: FSP 108386

General Manager
Industry professional with a 47 years' experience. This knowledge is channelled into his business-wide management encompassing the commercial and domestic brokers, claims and administration teams including the company's computer and technology systems and development. Another who revels in the outdoor enjoying kayaking, cycling, box-fit, gardening, photography and travel. (QIP, AIBANZ).
DDI: 978 7476
EMAIL: chris@aibgroup.co.nz
Registration No: FSP 118424

Commercial Account Manager
Has amassed industry knowledge second to none over the past 40 years. This commitment to general insurance was recognised by his peers in 2009 when presented with the IBANZ Broker of the Year Award. Responsible for managing a large portfolio of corporate accounts covering enquiries, renewals and account marketing. A dedicated family man who places a strong focus on grand-children and providing opportunities to the next generation.
DDI: 978 7472
EMAIL: john@aibgroup.co.nz
Registration No: FSP 116225

Commercial Advisor
Providing a senior commercial broking role has account management and account retention as key focus areas. Aligned to this is the development of new business opportunities across the company. When it comes to leisure then the sport of golf beckons. (QIB, ANZIIF Senior Associate).
DDI: 910 1573
EMAIL: phil@aibgroup.co.nz
Registration No: FSP 118604

Commercial Broker
Another member of the aibGROUP team who offers the experience of 25 years in insurance. Strong client focusing ensuring the correct commercial cover is in place offering appropriate assurance and protection. Family, squash and golf provide interests away from the workplace. (CIB, ANZIIF).
DDI: 913 7040
EMAIL: neil@aibgroup.co.nz
Registration No: FSP 118444

James has over 18 years of insurance industry experience. He brings extensive expertise in commercial and corporate liability insurance. He has sound working relationships with key decision makers industry wide, which can be critical in our clients time of need. James has joined aibGROUP as a senior broker and is also focused on driving our Auckland business.
DDI: 09 489 1705
EMAIL: james@aibgroup.co.nz
Registration No: FSP 523366

Commercial Advisor
While maintaining a current client portfolio also responsible for new business development. With more than 15 years insurance experience and currently completing Level 5 Insurance Certificate, can provide high level commercial insurance advice around renewals and endorsements. Sports are important particularly soccer, snooker, table tennis and golf.
DDI: 978 7468
EMAIL: daniel@aibgroup.co.nz
Registration No: FSP 106027

Commercial Advisor
Offering small to medium businesses with day to day broking advice is backed by 20 years' experience in the insurance industry covering life, investments, fire and general. Sport again provides interests away from the office in particular netball and more recently golf. (IBANZ, ANZIIF Associate CIP).
DDI: 913 7043
EMAIL: shally@aibgroup.co.nz
Registration No: FSP 79901

Commercial Broker
Her 25 years of experience provides an expert pedigree for client advice on both commercial and domestic insurance. Providing high level client liaison and account management are key elements for companies or individuals seeking a new insurance broker. Family provide a primary interest along with movies and gardening. (QIB-ANZIIF Senior Associate, AIBNZ).
DDI: 913 7042
EMAIL: noeline@aibgroup.co.nz
Registration No: FSP 118644

Commercial Advisor
Another who provides a wealth of knowledge across commercial and domestic insurance, and the handling of claims. The 33 years' experience is applied to the managing of small to medium accounts. Action is the element when it comes to leisure with water skiing and mountain biking with the family, unless the garden beckons.
DDI: 978 7461
EMAIL: angela@aibgroup.co.nz
Registration No: FSP 108810

Broker Support to Managing Directors
Having registered more than 20 years industry experience provides the necessary pedigree to support the senior management clients. Critical to ensuring all renewals and endorsements are completed and that clients experience a seamless relationship with the company - enjoys the opportunity to meet with clients. Spending time with family and sharing her experimental cooking with different foods, going to the gym, travelling and watching sport take care of out-of-work activities.
DDI: 978 7474
EMAIL: tania@aibgroup.co.nz
Registration No: FSP 237585

Commercial Advisor
An extensive background spanning 37 years across the insurance industry specialising in Government and Corporate clients. Her extensive knowledge is important when managing accounts and dealing with enquires from potential clients who are seeking appropriate insurance solutions. Reading, walking and searching out antiques provide the leisure-time pursuits.
DDI: 978 7478
EMAIL: belinda@aibgroup.co.nz
Registration No: FSP 395606

Broker Support to John Blackmore
Industry experience extending back over more than 10 years ensures John Blackmore's clients receive the highest possible level of service. Completing timely renewals and endorsements ensures seamless administration support, another who enjoys the personal contact with clients. Outside of work spending time with her sons is the key priority.
DDI: 913 7089
EMAIL: rebecca@aibgroup.co.nz
Registration No: FSP 116014

As is the case with colleagues on the claims team always keen to ensure value is added to the claims process so that it runs smoothly with appropriate outcomes being achieved. More than 20 years of claims work experience provides an outstanding understanding of client's claims requirements. Enjoys traveling when time permits and DIY around the home.
DDI: 978 7463
Registration No: FSP 290847

Amanda has joined our claims team and brings 5+ years experience from the local insurance industry. The client is always at the forefront of the her mind which enables her to build great relationships. She is always willing to suggest and/or take on new and innovative ideas.
In her spare time, Amanda enjoys hiking, road trips around NZ and taking her family to the beach.
DDI: 978 7463
EMAIL: claims2@aibgroup.co.nz
Registration No: FSP 583348

Broker Support
Deanna has moved into a newly appointed Broker Support role and ensures all renewals and endorsements are completed and that our clients experience a seamless relationship with the company. Enjoys most things around the home from baking to DIY and to hitting balls out of the backyard with her son. And when the opportunity presents fishing and spending time at the beach are high up the list.
DDI: 978 7463
EMAIL: deanna@aibgroup.co.nz
Registration No: FSP 290866

Claims Manager
As our Claims Manager, Mel has overall responsibility for the smooth running of our claims team. Mel comes to us with 26 years’ experience in insurance. During this time Mel has spent a number of years specialising in claims and conflict resolution of complex claims. In her spare time, Mel enjoys music, scrap-booking, cooking and following her teenage boy’s pursuits.
DDI: 978 7479
EMAIL: claims1@aibgroup.co.nz
Registration No: FSP 502826

Group Administrator
Michelle Powell - Ensuring the smooth running of the domestic team and the administration department has been honed from 30 years' experience in the insurance industry. That experience is supported by passions for netball, rugby, walking and relaxing.
DDI: 978 7445
EMAIL: michelle@aibgroup.co.nz
Registration No: FSP 118313

Advisor Premium Funding
Provides the critical financial link between clients and the company managing payments, direct debit runs, new finance agreements along with the renewal and endorsements of finance agreements. Having been with the company for three years as Premium Funding Advisor, also takes care of many administration matters. Enjoys spending time with family and friends and walking for exercise.
DDI: 978 7465
EMAIL: melissa@aibgroup.co.nz
Registration No: FSP 249185

Commercial Advisor
Tam has recently moved into a new commercial adviser role within our Auckland office. Tam has a proven ability to provide clients with prompt and professional service and is looking forward to her new role within our commercial team. When not at work she is seeking out her next destination to visit.
DDI: 09 972 2043
EMAIL: tamara@aibgroup.co.nz
Registration No: FSP 104645

Domestic Advisor
With more than 20 years industry experience a key individual in terms of client domestic insurance needs. Also provides support to Commercial client's insurance needs when assisting Chris Biggs. Family, friends play a major role outside of the office along with an interest in sports.
DDI: 978 7466
EMAIL: keryn@aibgroup.co.nz
Registration No: FSP 118466

Personal Lines Manager
Supporting and managing more than 2000 clients across New Zealand requires someone with highly tuned skills this having been achieved through more than 20 years' insurance industry experience. Family hobbies provide Shona's key interests outside of work along with reading, gardening and walking.
DDI: 910 1572
EMAIL: shona@aibgroup.co.nz
Registration No: FSP 145324

Domestic Advisor
Sera has now stepped into a full-time Domestic Advisory with aibGROUP and looks after many of our residential customers in a growing team. She has had plenty of experience within various insurance and administrative roles over the past 10 years. Sera brings plenty of energy and commitment to our team.
In her spare time Sera very much enjoys horse riding and 1950's fashion!
DDI 978 7460
EMAIL: sera@aibgroup.co.nz
Registration No: FSP 485626

Receptionist & Personal Lines Advisor
Ashleigh has numerous roles within our company including Receptionist at our front desk, Office Administrator and she is one of our newest Personal Lines Advisors.
Although she is quite new to the world of Insurance, Ashleigh is a very quick learner and is a adapting to the role well.
Ashleigh is a very social individual that loves spending time with Family & Friends and also following the NRL in her spare time.
DDI: 04 913 7088
EMAIL: ashleigh@aibgroup.co.nz
Registration No: FSP 552026

Personal Lines Advisor
Carla joins our personal lines team with significant experience in the financial services industry (over 11 years). Carla is a busy and focused team member who looks after a portfolio of personal lines clients. Carla is family orientated and always enjoys spending time with her husband and young daughter; she also likes to travel when time permits!
DDI: 913 7041
EMAIL: carla.lankshear@aibgroup.co.nz
Registration No: FSP 591309
Where We Come From
Its founding principles are a critical element as to how aibGROUP goes about its business. With its origins spanning back over 30 years the company remains closely associated with highly respected former members of the insurance industry, Gary Solomon and Kerry August. In 2002 a new company CFS Risk Services Limited was formed and led by Michael Blackmore and Gary Solomon. Membership of IBANZ was confirmed before Humphries Insurance Brokers was annexed in 2004.
In the same year the company gained access to the Brokerweb Group which ensured a voice at insurance company head offices as well as providing enhanced policy documentation. In the same year Corporate Broker John Blackmore come on board and then in 2008 the company moved to its present location at 22 Kings Crescent, Lower Hutt.
Matt Roberts joined the company as a shareholder/director and one-year later the new brand of Allfinanz brought together many aspects of the financial service industry. Allfinanz Risk catered for the general insurance business and further expanded in 2011 merging with August Insurance Brokers. This was a significant merger/acquisition for Allfinanz bringing together two very like-minded companies which shared similar systems and client service standards.
In 2013 Allfinanz opened an Auckland operation by amalgamating the business activities of All Insurance Services and then in 2014 taking over the company's operations. This provided the opportunity to rebrand with an exciting new image which captured the existing business while setting the scene for an exciting future. The insurance sector will continue to face challenges but aibGROUP, with a great team of people, will continue to meet and handle these challenges for its clients.
At the same time the company will address the needs of its valued customers and partners with that openness and effectiveness essential for any business.
Why a Broker
aibGROUP operates under the promise of "Certainty through Adversity".
This position applies to anyone who is in charge of operating a business - no matter how large or small - to the person organising their family home and/or property investment portfolio. People and businesses alike understand the need to protect their assets.
The real value of a Insurance Brokers lies in its ability to communicate and help customers when adversity strikes. aibGROUP will ensure that you have the right insurance cover in place to meet these challenges as the last line of defense against all insurable events.
There is no avoiding it, all personal assets and businesses need insurance protection - aibGROUP's staff are highly qualified and experienced in a range of business and domestic insurance products. They assist by providing proactive advice and managing the appropriate insurance program that enables you to be covered for that unexpected event.
As your insurance advisor, We are in a position to advise clients on the best and most appropriate cover available for business and personal assets. Your aibGROUP Broker also promises that there will be no surprises ensuring that you will be made aware of any changes or market trends which affect you or your business.
aibGROUP Brokers understand how to protect your livelihood against unexpected insurable events. We take the time to understand your personal and business situation before obtaining a suitable offering through access to local and international Insurers.
When the inevitable claim occurs, we take control of the process to ensure a stress-free experience for you and your business.
Utilising an aibGROUP broker ensures "Certainty through Adversity" by:
Providing the ability to access the wider insurance market
Tailoring and arranging insurance packages unique to you
Providing expert advice in risk assessment
Removing any doubt by explaining coverage and policy wordings in real language
Providing that direct connection to insurance companies on your behalf
Maintaining communications flow relating to policy changes and affects they may have
Working for the client and not the insurer when it comes claims
Championing our clients case with claims and providing a total support package
Communicating with clients through the most appropriate technology
Living and breathing insurance and understanding the total market and how it can benefit clients
aibGROUP Insurance - Providing "Certainty through Adversity".
aibGROUP INSURANCE FAN CLUB
aibGROUP takes pride in supporting organisations which work to bring pleasure, enjoyment, recreation and exercise to local communities. aibGROUP is always willing to learn about new projects to which it could contribute or assist. While aibGROUP enjoys sponsoring a number of clubs, events and organisations, through its committed staff it also provides volunteers who assist with organisation and coaching.
aibGROUP Insurance and its team take pride in assisting: